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Is your property management team relying solely on online Building and Planning portals to catch violations? You might be missing the silent complaints that cost thousands in unexpected fees. Public Right-of-Way issues and Department of Public Health reports don't have searchable public websites. By the time a notice arrives in the mail, fines are already piling up. That’s why Property Atlas built 311 Complaint Tracking into our violation alert system.

San Francisco Public Works collected over $1M in penalties last year—and daily fines can reach up to $10,000 PER DAY for right-of-way infractions. For $180/year per building, Property Atlas tracks public complaints and 311 logs so you get notified immediately—not weeks later. Catching an issue just 1 day earlier pays for your annual subscription 5x over.

311 Violations cover a large variety of complaints that can result in violations from any city agency. Read on to learn about our 311 alerts and which ones to pay close attention to!